Privacy Policy

Last Updated January 1, 2020

This Privacy Policy governs the manner in which 2104614 Alberta Inc. o/a Mathew's Lawn Service collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site") (including .ca). This privacy policy applies to the Site and all products and services offered by Mathew's Lawn Service.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information through YARDBOOK which we use to manage Sales, Business Operations, Finance & Records. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

How We Use Collected Information

Mathew's Lawn Service collects and uses Users personal information for the following purposes:

  • To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails, the email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Our Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. As another line of defence we also use McAfee SECURE to monitor our website for malware, malicious links, phishing and to verify SSL security is working.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. We use GoDaddy, Google, Bing, Yahoo, Yelp, The Yellow Pages, Classifieds, Kijiji, TrustedPros, HomeStars, and Youtube to help promote our business, website, products and services.

Changes To This Privacy Policy

Mathew's Lawn Service has the discretion to update this privacy policy at any time. When we do, we will update the date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Prices | Promotional Offers | Taxes

All prices are specific to each individual property and are calculated by various factors determined by Mathew's Lawn Service. Promotional offers are to be understood as "Limited Time" only! Mathew's Lawn Service "Reserves the Right" to make changes to it's pricing and pricing policies. If there will be any changes that will effect you, you will be notified via the email address you provided to us, 30 days in advance. For all products or services delivered, a 5% "Goods & Services Tax" or GST tax will be applied. To ALL customers wishing to use the pay by credit card option, we pass along the transaction fees of 3.9% + 30 cents to the customer. If choosing to pay by INTERAC e-Transfer, please check with your bank as there may be a small fee for using this service.

Snow & Ice Management Services

We do not accept any liability for slips and falls at any time. It is the responsibility of the property owner to keep themselves and others away from any hazards on their property. We offer rock chip and salt bin rentals to all properties, please Contact Us for more information.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of our terms of service. If you do not agree to these terms of service, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, Terms, the practices of this site, or your dealings with this site, please Contact Us.